QuickVit Case Study | Health Supplement E-commerce Platform

An Overview of Quickvit

Quickvit is a family-run health store based on the Sussex coast. For more than 30 years, the business has supplied vitamins, supplements, organic foods, and natural beauty products to customers seeking healthier lifestyle choices. Alongside its physical shop, Quickvit operates an online store that allows customers across the UK to access its product range.

The website was already built on Adobe Commerce, but several aspects of the store required attention. Layout inconsistencies, spacing issues, and small functional errors were affecting the overall browsing experience. They required a structured platform review, targeted improvements to the user interface, and a server migration to support future growth.

Our Contribution

The work focused on refining the user interface, correcting functional issues, and improving the underlying infrastructure that supports the store.

User Interface Improvements

We carried out a series of refinements across the site to improve visual consistency. Banners, graphics, and logo placement were reviewed to ensure alignment and clarity across different pages. Button styles and text displays were adjusted so that the interface remained consistent throughout the store.

Trust and Social Integration

To strengthen customer confidence during the buying process, Trustpilot reviews were introduced within the checkout experience. Social media links were also added to the footer, making it easier for customers to connect with the brand beyond the website.

Functional Improvements

Additional functionality was introduced to simplify the shopping process. Product pages were updated to allow customers to easily adjust product quantities using dedicated quantity controls. Minor errors affecting product pages and basket interactions were also resolved.

Technologies Used

The improvements were implemented within the existing Adobe Commerce platform.

Adobe Commerce

Trustpilot integration

The project focused on improving usability and strengthening the platform infrastructure.

User interface refinements across key pages

Spacing and layout corrections

Trustpilot review integration at checkout

Social media link integration

Product quantity controls on product pages

Basket and product page issue resolution

Our Approach

The objective was practical: improve the customer experience while ensuring the platform infrastructure could support the business reliably.

Requirements

Although the site was already built on Adobe Commerce, several issues were affecting usability. Layout inconsistencies, spacing problems, and small functional errors created friction in the buying journey. The existing hosting environment also required review to ensure stable performance. Quickvit needed a series of targeted improvements rather than a complete rebuild.

Solution

We began by reviewing the website across both desktop and mobile environments. Interface elements were refined to improve alignment and visual consistency across the store. Functional issues affecting product pages and checkout interactions were resolved. Trustpilot reviews and social links were introduced to strengthen customer confidence and brand visibility. Finally, the platform was migrated to a UK-based hosting environment to provide improved performance and a more reliable foundation for future development.

Results

The updated platform now offers a smoother shopping experience for both desktop and mobile users. Visual consistency across the site has improved, functional issues have been resolved, and customers can navigate the store more easily. With the new hosting environment in place, the platform is more stable and better prepared to support future growth. Quickvit now operates on a cleaner, more reliable eCommerce foundation while continuing to serve its long-standing customer base.

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