18+ Years of retail heritage and eCommerce expertise

chillicommerce is the dedicated eCommerce boutique of chilliapple. We are here to serve ambitious business brands that need more than just development.

For nearly two decades, our e-commerce agency has worked alongside retailers, navigating platform limitations and disconnected systems. We understand the problems most businesses face, like being stuck with underperforming stores and other growth bottlenecks. We understand the pressures, including:

Scaling B2B and B2C Operations
Managing Complex Catalogues
Integrating ERP and Third-Party Systems
Turning Traffic into Measurable Revenue
Adding AI and Automation to Processes
Strategic SEO and Digital Marketing

That's why chillicommerce, an experienced eCommerce agency London focuses purely on commerce technologies and platforms. Our clients are national and international brands operating across B2B, B2C, and D2C who require a robust and scalable solution.

Trusted eCommerce experts

Running a Magento or Adobe Commerce store should not feel harder every year. But Slow pages, Checkout issues, Complicated integrations, Catalogue changes that take too long. Support that only reacts when something breaks.

That is where Chillicommerce helps. We build, improve and support Magento and Adobe Commerce stores for retailers that need a stable, scalable and easier-to-manage eCommerce platform. Backed by chilliapple’s 18+ years of eCommerce experience, our team helps businesses fix what is slowing them down and create stores that are ready for growth.

From custom Magento builds and Adobe Commerce development to integrations, performance improvements, AI-enabled commerce features and long-term technical support, we focus on practical improvements that make your store work better.

Magento platform expertise

Magento is powerful, but it can become difficult to manage when updates, modules, checkout issues and integrations start slowing things down. We help retailers improve Magento stores with custom functionality, cleaner journeys, better performance and features that support daily business needs.

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Adobe Commerce development

Adobe Commerce is built for growth, but complex catalogues, B2B pricing, customer groups and ERP connections can quickly become hard to manage. We help businesses build flexible, scalable Adobe Commerce platforms that work better for customers, internal teams and future growth.

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AI-enabled eCommerce improvements

AI should solve real eCommerce problems. Poor product discovery, repetitive support questions, slow content creation and limited personalisation all affect sales. We help retailers add practical AI features such as smarter search, recommendations, content support and customer service tools.

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Your partner for all eCommerce needs

As an established eCommerce agency UK, we understand what truly drives retail growth. It comes from aligned strategy, strong design, and stable technology working together. We support brands across marketing, creative, and development. We ensure every part of your eCommerce operation drives measurable commercial results.

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Bespoke Development

Development is not about launching websites. It's about building stable, scalable retail infrastructure. As a trusted eCommerce development agency, we tailor eCommerce sites that let you smoothly handle day-to-day tasks. We ensure smooth integrations, performance optimisation, and multi-channel growth.

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eCommerce Marketing

Traffic alone doesn't grow a retail business. Strategy does. Partner with a focused eCommerce marketing agency like chillicommerce. We connect acquisition and lifecycle marketing into one structured plan. We focus on measurable commercial outcomes like organic visibility, paid performance, and SEO optimisation.

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Branding and Design

Retail brands struggle when their positioning, user journeys, and communication aren't aligned. Work with an experienced eCommerce web design agency to build clear brand foundations, conversion-focused UX, and practical design systems. Our aesthetic solutions drive commercial ROI.

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AI eCommerce Optimisation

Launch smarter eCommerce experiences with chillicommerce. We build and integrate AI capabilities into your digital stores. Our experts can empower your stores with intelligent search, personalised recommendations, workflow automation, and predictive insights.

Work with chillicommerce

We design eCommerce experiences built to sell. chillicommerce experts tailor every detail to remove barriers and increase conversions. We build digital stores with mobile-first optimisation, fast-loading pages, intuitive navigation, and frictionless checkout. The result is a seamless shopping journey that turns traffic into consistent, measurable revenue.

360 Degree Understanding

We begin with how your business actually runs. Stock levels, margins, operational pressure, customer behaviour. Before technology or marketing, we look at the commercial reality. That context shapes every recommendation we make.

Long-Term Partnership

Retail growth does not happen through one-off projects. It requires consistency, clarity, and shared responsibility. We work closely with internal teams and provide direct advice. We focus on decisions that support sustainable revenue.

Technical Discipline

eCommerce platforms should be stable and smoothly handle complex needs. We design and maintain systems that support integrations and performance. So, businesses can scale operations reliably.

Trusted Excellence in
Magento eCommerce

Our certified Magento team brings deep platform knowledge and hands-on delivery to every project, building B2B stores that are scalable, stable, and engineered to grow with your business long term.

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Certified Expertise

Our developers hold official Magento certifications and stay current with every platform update, so your store is always in the right hands.

Complex B2B Builds

From trade pricing and customer group catalogues to multi-store configurations, we handle Magento's most demanding B2B requirements without cutting corners.

Proven Experience

A strong track record of Magento builds, upgrades, and migrations delivered for UK and international B2B brands across multiple sectors.

Support & Maintenance

Proactive Magento support that keeps your store secure, stable, and performing, with fast response times and no finger-pointing.

What our clients feel

chillicommerce quickly understood the commercial pressures we were facing. They simplified our operations and gave us a clearer growth structure.

Laura Bennett

What stands out about chillicommerce is their discipline. Every recommendation was grounded in scalability and long-term sustainability. They operate like an extension of our internal social media marketing team.

Jeff Nogosek

From day one, the chillicommerce team treated our project as their own. Their technical knowledge of Magento and genuine commitment to results set them apart from every agency we have worked with before.

Sarah Mitchell

We moved to Shopify Plus with chillicommerce and the migration was seamless. Our conversion rate improved by 35% within three months. They delivered exactly what they promised and more.

David Harrington

Their approach to eCommerce marketing is refreshingly strategic. They did not just run campaigns; they restructured our entire digital acquisition funnel and the results speak for themselves.

Rachel Owens

Working with chillicommerce felt like working with an in-house team. They understood our catalogue complexity and built a WooCommerce solution that genuinely works for our operations.

Mark Ellison

chillicommerce helped us integrate our ERP with Adobe Commerce without a single day of downtime. Their technical discipline and project management are outstanding. Highly recommended for complex builds.

Natalie Cross

We had struggled with slow page speeds for years. The chillicommerce team rebuilt our front end on Hyvä and the performance gains were immediate. Our bounce rate dropped significantly.

James Thornton

The strategic SEO work chillicommerce delivered brought us from page three to the top five for our most competitive keywords. They combine deep technical understanding with clear commercial thinking.

Emma Clarke

As a growing D2C brand, we needed an agency that could scale with us. chillicommerce built a Shopify store that handles our peak traffic effortlessly and integrates cleanly with our fulfilment systems.

Oliver Watts

The team at chillicommerce brought clarity to a complex B2B project. Their structured approach to multi-store Adobe Commerce setup saved us months of development time and unnecessary cost.

Helen Fraser

Our AI-powered product recommendations went live in weeks, not months. chillicommerce made a complex integration feel straightforward. Customer engagement has noticeably improved since launch.

Tom Adeyemi

We appreciate how chillicommerce always thinks commercially. They do not just build features; they question whether those features serve the business. That mindset is rare and invaluable for any retail brand.

Priya Sharma

Their branding and UX work completely transformed how our customers experience our store. chillicommerce brought fresh thinking backed by solid retail knowledge. The redesign paid for itself within months.

Andrew Coleman

Our latest thinking & news

Top 10 eCommerce Predictions for 2026

For many retailers and B2B distributors, eCommerce is the backbone of everyday operations. Stores, trade counters, mo..

Open Source Magento vs. Adobe Commerce – Which Solution to Choose for Your Business in 2026?

Choosing the right eCommerce platform in 2026 is a strategic business decision. You are not just selecting the online..

Top Reasons Merchants are Migrating to Hyvä Commerce

The pressure on modern eCommerce teams has never been higher. Performance targets are tighter. Customer expectations ..

Frequently asked questions

Q What types of brands do you work with?

We work with ambitious retail brands operating across B2B, B2C, and D2C models. Our clients range from high-growth startups to established national and international brands across sectors like fashion, food and drink, home and garden, health, beauty, and industrial supply. If your business sells online and needs a partner who understands commercial complexity, we are built for you.

Q Can chillicommerce help with eCommerce SEO and marketing?

Yes. We look at how your store is built, how products are found, how pages are structured, and where customers drop off. Then we improve the parts that affect traffic, visibility and sales. That can include technical SEO, content, product discovery, AI search visibility and conversion-focused improvements.

Q What are the key differences between Magento Open Source and Adobe Commerce for enterprise retailers?

Magento Open Source gives you flexibility. A strong base. Good for businesses that want more control and are comfortable adding custom features as they grow. Adobe Commerce is built for larger, more complex operations.

Think B2B pricing. Customer groups. Advanced promotions. Content staging. Personalisation. Better support for bigger catalogues, teams and workflows.

For enterprise retailers, the choice usually comes down to complexity. If your store needs more built-in control, automation and scale, Adobe Commerce is often the stronger fit.

The eCommerce Agency That Spices Up Your Retail Growth

18+ Years of retail heritage and eCommerce expertise