LLM Consulting Services
Not every business needs a model built from scratch. We assess your data and recommend whether fine-tuning, integration, or custom LLM development is the right route for your budget.
Most AI tools don't know your SKUs, your pricing rules, or your return policy. We build custom LLM development services trained on your own store data, so search, support, and recommendations answer the way your business actually operates, not the way a demo does.
It's rarely the model that fails. It's the fit between the model and your actual product data, customer queries, and compliance requirements.
Product information, order data, pricing rules, and supplier records all pass through AI tools. A poorly planned setup risks exposing sensitive data or breaching UK GDPR and data protection requirements your business is already accountable for.
Generic models misread customer intent and recommend the wrong products. On an eCommerce store, one wrong answer damages trust, and one poor recommendation costs you a sale you'd already won.
Token usage, API calls, failed experiments, and unplanned integrations add up fast. Without a clear roadmap, LLM development becomes expensive before it produces any measurable return.
Generic AI tools impress in a demo but don't understand your categories, products, or buying process. The gaps surface the moment a real customer asks a real question.
A model with no domain training gives different answers to the same question depending on where it's deployed, confusing customers and creating more support work, not less.
We scope our e-commerce LLM solutions to what your catalogue, your support load, and your budget actually justify.
Not every business needs a model built from scratch. We assess your data and recommend whether fine-tuning, integration, or custom LLM development is the right route for your budget.
We train models on your product catalogue, support data, and customer buying questions, so answers reflect your brand voice and your actual stock, not generic eCommerce assumptions.
We build AI shopping assistants, support chatbots, product recommendation tools, and internal knowledge assistants connected directly to your live store data.
We fine-tune your model on selected business data, then connect it to the CRM, ERP, and helpdesk you already run, using secure API access, so it works inside existing workflows.
Many businesses are testing AI. Fewer are turning it into something secure, accurate, and live inside daily operations.
As a provider of llm development services for UK eCommerce brands, we start with your product descriptions, support tickets, and policy documents, not a default model configuration. From there, we determine where fine-tuning is enough, where integration covers it, and where a custom build genuinely earns its cost.
We don't sell you a model for the sake of it. We build the one your catalogue actually needs.
Each stage works from your own product and support data, so the result answers the way your business actually sells.
We map your goals, customer journeys, and product structure to define the scope: support automation, search, internal knowledge, or several combined.
We collect and structure product descriptions, FAQs, support tickets, category data, and policy documents because clean data drives better model output.
We fine-tune an existing model or build a custom approach around your specific tasks, aimed at stronger, more relevant answers.
We build the chatbot, shopping assistant, or search tool around real users, connect it to your live systems, then test, monitor, and refine it post-launch.
Most AI vendors sell the same model to every industry. As an LLM Development agency in London , we build around your product data from day one, so the model works the way your business sells.
Tell us what your customers are asking, where your support team is repeating itself, and which products are hardest to search for. We'll tell you honestly whether fine-tuning, integration, or custom llm development services is the right next step.

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Read MoreThey automate repetitive work across support, content, reporting, and document processing, reading, summarising, and responding to information without manual handling at each step.
Yes, at chillicommerce we can easily integrate LLMs to eCommerce platforms, CRMs, ERPs, helpdesks, and CMS systems through secure APIs, working inside your existing systems rather than sitting apart from them.
They answer product queries, delivery updates, return policies, and troubleshooting questions instantly, reducing repetitive tickets while passing complex issues to your team.
A small proof of concept typically runs £20,000 and £60,000; full-scale, production-grade systems can exceed £400,000, plus ongoing cloud and maintenance costs.