AI that works the way your business works

Generic AI tools make you adapt to them, not the other way around. As a dedicated AI app development agency, Chillicommerce builds custom AI applications engineered around your business, your eCommerce operations, and your growth goals. No compromise. Just solutions that actually fit.

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Bespoke AI solutions built around the problems
your business actually faces

Many businesses in eCommerce, retail, and distribution try general AI tools, only to find they do not fit their catalogue, supplier data, approval
flows, or compliance needs. We build AI-powered solutions around the exact processes generic tools cannot handle.

Warehouse team managing product and stock data with the help of AI tools

Important business processes often end up being managed through spreadsheets because existing systems do not fit the way your team works. We help replace manual spreadsheet-based tasks with intelligent tools that organise data, reduce duplication, and give your team a clearer way to manage daily operations.

Repetitive admin can take hours away from skilled staff every week. We design AI automation that handles routine steps, such as approvals, data checks, document routing, and task updates, so your team can focus on work that needs human decision-making.

Many companies hold important data across eCommerce platforms, ERPs, supplier files, CRMs, and internal systems that never properly connect. We create AI-enabled reporting and data solutions that bring information together, making it easier to spot problems, track performance, and make faster decisions.

Generic AI tools often struggle with detailed catalogues, supplier feeds, product attributes, pricing rules, and approval processes. We build solutions that understand your structure, clean and organise product information, and support the way your business manages catalogue complexity.

Regulatory changes, such as the EU Digital Product Passport, can create requirements that off-the-shelf tools do not yet solve. We help businesses prepare practical AI-supported systems for collecting, managing, and presenting the product data needed for compliance.

Some document tasks are too specific for generic automation, but too repetitive for experienced staff to handle manually. We build AI document processing tools that can extract, classify, check, and organise information from files, forms, supplier documents, and internal records.

Custom AI apps built around your business

Chillicommerce's approach to AI app development starts with understanding the business challenge first, ensuring the technology delivers measurable value from day one.

Team mapping out a bespoke AI application around a real business problem

Problem-first design

Before writing a single line of code, we invest time understanding your operations, data, and team. We map inputs, outputs, edge cases, and stakeholders. The application we build fits your business, not the other way around.

Developers shipping a working AI prototype on screen during an MVP build

Quick MVP delivery

Speed matters. Most bespoke AI app projects move from discovery to a working MVP within weeks, not months. You get a functional tool quickly, real user feedback, and a clear path to refinement, delivered in stages.

Connected systems and APIs powering a seamlessly integrated AI application

Seamless integration

A bespoke app should enhance your existing stack, not sit apart from it. Every application we build integrates with your current systems, Magento, Shopify, ERP, CRM, databases, and APIs. Data flows where it needs to, seamlessly.

Monitoring dashboard showing a production-grade AI application running reliably

Production-grade quality

We build software your business can rely on under real-world conditions. Proper error handling, monitoring, security, and documentation are standard, not afterthoughts. You receive a robust, maintainable application, not a prototype that falls over under pressure.

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We build AI around your business, not around a template

At chillicommerce, we have worked with UK eCommerce, retail, wholesale, and B2B businesses for almost two decades. That experience matters because most AI projects do not fail because the technology is weak. They fail because the solution does not understand how the business actually operates.

Our expertise sits across Magento, Adobe Commerce, Shopify, WooCommerce, E-commerce ERP integrations, custom software, automation, reporting, and AI-powered business tools. This means we can build AI solutions that connect properly with the systems you already use, instead of sitting separately from your day-to-day operations.

From automated PDF generation and intelligent product data handling to EU Digital Product Passport support, internal workflow tools, recommendation engines, and AI-assisted approval processes, we build practical applications that help your team save time, reduce errors, and make better decisions.

We are not here to add AI for the sake of it. We are here to build AI tools that make your eCommerce business easier to run.

chillicommerce team building a bespoke AI application around a client's business

Ready to build something built for you?

If your business has a process that no SaaS solution addresses effectively, or a data challenge that generic automation cannot resolve, let's talk. As an AI app development agency, we will give you an honest assessment of whether a custom AI application is the right solution.

Book a Discovery Call

Our AI app development process

A clear, iterative process that moves quickly without skipping important steps. You have visibility at every stage.

Discovery And Requirements

We identify the problem, review your systems and data, understand who's involved, and define what success looks like. This gives us a clear plan and brief to work from, so nothing is built on assumptions.

Architecture That Suits You

We choose the right AI tools and models based on your specific needs, not a fixed template. We assess how they fit your current systems, what data they require, and how results are delivered to your team.

Developing A Prototype With Data

Before full development begins, we build a working model using your actual data. This proves our approach works, surfaces potential issues early, and gives you something real to evaluate, before any major investment is committed.

Production Deployment

We deploy into your environment, provide full documentation, and ensure your team is confident using it. And we don't just walk away, we offer ongoing support to improve, adapt, and evolve the solution as your business grows.

chillicommerce consultants combining eCommerce depth with AI development capability

An agency that combines
e-commerce depth with AI
capability

chillicommerce sits at a distinctive intersection: nearly two decades of eCommerce and retail technology experience, combined with a forward-facing AI development capability. Unlike many AI app development companies, we have a lot of experience with both trade and putting AI into practice, which helps businesses move beyond just experimenting.

  • Deep eCommerce domain knowledge: We understand catalogue complexity, ERP integration, and multi-channel commerce pressures.
  • Problem-first methodology: Every engagement begins with understanding your challenge, not pitching a product.
  • Rapid delivery model: Functional MVPs in weeks, with iterative refinement based on real usage.
  • Full-stack capability: From AI model selection through to front-end interface, deployment, and ongoing support.
  • Long-term partnership model: We work as an extension of your team, with shared accountability for outcomes.
  • Commercial focus: Every recommendation is grounded in measurable business impact, not technical novelty.

Ready to build an AI app that fits the way your business actually works?

Talk to chillicommerce about custom AI app development and let’s turn your business challenge into a practical, AI-powered solution.

Book a Free Discovery Call

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What our clients feel

chillicommerce quickly understood the commercial pressures we were facing. They simplified our operations and gave us a clearer growth structure.

Laura Bennett

What stands out about chillicommerce is their discipline. Every recommendation was grounded in scalability and long-term sustainability. They operate like an extension of our internal social media marketing team.

Jeff Nogosek

Our AI-powered product recommendations went live in weeks, not months. chillicommerce made a complex integration feel straightforward. Customer engagement has noticeably improved since launch.

Tom Adeyemi

From day one, the chillicommerce team treated our project as their own. Their technical knowledge and genuine commitment to results set them apart from every agency we have worked with before.

Sarah Mitchell

We appreciate how chillicommerce always thinks commercially. They do not just build features; they question whether those features serve the business. That mindset is rare and invaluable for any retail brand.

Priya Sharma

They combine deep technical understanding with clear commercial thinking. The honest advice on where AI would and would not help saved us from spending on the wrong things.

Emma Clarke

chillicommerce helped us integrate our systems without a single day of downtime. Their technical discipline and project management are outstanding. Highly recommended for complex builds.

Natalie Cross

Working with chillicommerce felt like working with an in-house team. They understood our catalogue complexity and built a solution that genuinely works for our operations.

Mark Ellison

Frequently asked questions

A custom AI app development project usually starts from £10,000 to £25,000 for a focused MVP or simple automation tool. More advanced applications with integrations, dashboards, workflows, and complex data handling can range from £30,000 to £100,000+. The final cost depends on the project scope, data quality, features, integrations, and level of AI complexity required.

Off-the-shelf AI tools are built for general use. A custom AI app is built around your data, workflows, systems, and business goals. It solves specific problems more accurately because it is designed for the way your team actually works.

A working MVP usually takes around 4 to 8 weeks. A full production-ready AI app can take around 3 to 4 months, depending on the complexity, integrations, and data involved.

The final cost depends on the scope, data quality, features, and systems involved.

Yes. We can build AI apps that connect with Magento, Adobe Commerce, Shopify, WooCommerce, ERP systems, CRMs, databases, supplier systems, and third-party APIs. The aim is to improve your existing setup, not force you to replace it.

Yes. It can support catalogue management, product data, customer search, recommendations, reporting, order workflows, approval processes, and supplier document handling.